App / Casino
These terms set out the rules that apply when you access ko97 and use any part of the platform — from the game lobby to your account wallet. Access to ko97 depends on your local law and eligible region; please read these conditions before you start.
By opening and using a ko97 account, you confirm that you have read and accepted these terms in full. They govern every interaction on the platform — browsing the lobby, placing activity in any game category, and managing your account wallet. If any part of these terms conflicts with a local law or regulation in your region, the local rule takes precedence and your access may be restricted accordingly. These terms apply from the moment you create an account and remain in effect for as long as the account exists, including any dormant period. We may update these terms from time to time; when that happens, we will note the change in your account area. Continuing to use the platform after a change is posted means you accept the revised version. Your account wallet — including any transactions made via Rocket or Bank Transfer — is subject to both these terms and any additional conditions shown at the point of transaction. We do not override what the payment provider requires. Where a condition is stated both here and in a specific section of the platform, the more specific statement applies. Any question about how a term affects your account can be directed to our support route listed below.
Not everything on or around ko97 falls under the same set of rules. These terms cover your registered account and the platform's own content. Third-party services — including payment processors and game content studios — operate under their own separate conditions, which we do not control.
Your login, account details, wallet balance and activity history are all covered by these terms. Any action taken while signed in — browsing, selecting a game, or initiating a transaction — falls within this scope.
Deposits and withdrawals made through Rocket or Bank Transfer are subject to these terms at the account level. The payment provider's own rules also apply and are shown during the transaction flow inside your account.
Game lobbies, promotional notices, account pages and any text or media we publish on ko97 are covered here. We own or have rights to this content; you may not copy, redistribute or modify it without written permission.
Game studios and payment processors operate independently. Their terms sit outside these conditions. We are not liable for actions, outages or policy changes made by those third parties, though we aim to keep the integration consistent for your account.
These terms are not only obligations — they also set out what you are entitled to as an account holder on ko97. You have the right to request a summary of the activity recorded against your account at any time. To do this, open the account section and follow the transaction history steps shown there; records are displayed by date and category. If any detail in your account profile — name, contact address, or linked payment method — is incorrect, you can update it from the account settings page. Some changes may require a verification step, which the platform will prompt you to complete. You are also entitled to ask us a question about how these terms apply to your specific account situation. Our support route is the correct channel for that; we do not resolve terms queries through social channels. If you decide to close your account, you may request that through the support route. We will confirm the closure and any final wallet steps in writing.
Open the account area and select transaction history to see activity logged under your account, filtered by date or category.
Update your name, contact details or linked payment method in account settings. A verification prompt will appear if the change requires it.
Direct any question about how these terms apply to your account through our published support route. We respond through the same channel.
Submit a closure request via support. We will confirm the steps for any remaining wallet balance and send written confirmation once the account is closed.
If these terms raise a question you cannot resolve by reading the account area, use one of the published contact routes below. We do not handle terms or account queries through unofficial channels, and any commitment made outside these routes does not form part of your agreement with us.
Open the chat widget from any page on ko97 while signed in to ask a terms or account question directly.
Send a written query to our published support email address. Include your account username so we can locate the relevant record.
The help section inside your signed-in account lists common terms questions and the steps to escalate if the published answer does not cover your situation.
These terms connect to how we manage your account data and platform activity. Each area below describes the approach we take and where you can act if something needs to change.
Account data you provide — including payment details used with Rocket or Bank Transfer — is held only for as long as it is needed to operate your account and meet any applicable record-keeping requirement. We do not sell your data to third parties.
We use cookies to keep you signed in and to record session activity for security purposes. You can manage cookie preferences through your browser settings, though some account functions require session cookies to work correctly.
Your account is protected by the login credentials you set. If you suspect unauthorised access, contact support immediately using the live chat route. Do not share your login details with anyone; we will never ask for your password through any channel.
To request a correction to how your data is stored or used, contact us through the published support email. We will acknowledge the request and confirm the outcome within the timeframe shown in our privacy policy.
These questions cover what account holders most commonly ask about the terms, how they apply and what to do if something is unclear.
Yes. Whether you are in the live casino section, the slots lobby or any other category, these terms apply to your account activity throughout. Specific game studios such as Joker or PG Soft operate their own content terms, but your account remains bound by these conditions.
We post the updated version in the account area and note that a change has been made. Continuing to use the platform after the update is posted counts as acceptance. If you disagree with a change, you can raise a query or request account closure through support.
Access depends on the laws of the region you are in at the time. These terms do not override local legal restrictions. If your region is not eligible, access may be limited or unavailable. Check the account area for the eligibility notice shown for your location.
At the account level, yes. Transactions initiated through your ko97 wallet — including those using Rocket or Bank Transfer — fall under these terms. The payment provider's own conditions also apply and are displayed during the transaction flow in your account.
Use the live chat or support email route listed on this page. Include your account username in any written query. We handle terms questions through those published channels only; responses through other routes do not carry the weight of an official answer.
Submit a closure request via support. We confirm any remaining wallet balance steps and provide written confirmation of the closure. Once closed, the account and its associated data are handled according to the retention period stated in our privacy policy.