App / Casino
ko97 is clear about what data we collect from your account, how we use it, and what choices you have. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account on ko97, we collect the details you submit during registration — your name, contact information and login credentials. When you make a deposit or withdrawal using Rocket or Bank Transfer, we record the transaction reference, amount and timestamp against your account. We do not store full payment credentials on our servers; those are handled through the payment channel you use. We also collect device and session data — browser type, IP address, session length — to keep your account secure and to detect unusual access patterns. This data is not sold to third parties. We may share limited account data with payment processors, fraud-prevention services and regulatory bodies where required by applicable law. Cookies are used to keep your session active and to remember your account preferences between visits. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the site functions on your device. All data we hold is kept only for as long as it is needed for account operation, compliance or dispute resolution. If you close your account, we retain records only for the period required under applicable rules.
Rocket transaction references are logged against your account wallet record. We hold only the reference and amount — not your full Rocket account credentials.
Bank Transfer records include the reference number and deposit amount. These are matched to your ko97 account for reconciliation and kept for the period required by applicable rules.
Your email, hashed password and session tokens are stored to authenticate your access. We do not store plain-text passwords and we rotate session tokens on each login.
This policy covers data processed directly by ko97 through your account and your activity on this site. It does not extend to third-party services you reach through links we may carry, or to payment providers who operate under their own data terms. Understanding what falls inside and outside this policy helps you know where to direct questions about your data.
Login activity, session records and account-profile data are fully within this policy's scope. We control how this data is stored, who can access it and how long it is retained.
Deposit and withdrawal references processed through Rocket or Bank Transfer are covered here. The underlying payment channel is operated by a third party under its own privacy terms.
Your browsing behaviour on ko97 — pages visited, game lobbies opened, session duration — is collected under this policy to improve navigation and detect access anomalies.
Links to external sites, game studio interfaces loaded within the lobby and payment provider pages operate outside this policy. We recommend reading their terms separately before sharing any data there.
You have concrete options when it comes to the data we hold on your account. Reviewing your account profile page shows the details we currently hold — name, contact information and registered payment method references. If any of these are out of date or incorrect, you can update them directly through the account settings screen on your device. For data you cannot edit yourself — such as historical transaction records or session logs — you can submit a request through our support contact route and we will respond with what we can provide under applicable rules. If you believe we are holding data beyond what is necessary, you can raise this through the same route. Where local law and eligible regions allow it, you may also ask us to restrict how we use certain data while a question is being resolved. We aim to acknowledge data-related requests promptly, though resolution time depends on the nature of the request and applicable compliance requirements.
Open the account profile page on your device to see the information we hold. Session and transaction history is listed under your account activity tab.
Update your name, contact details or registered email directly in account settings. Changes take effect on the next login.
Use our published support contact route to ask about data we hold that you cannot view or edit yourself. Reference your account email when you write in.
Where your local law and eligible region allow it, you can ask us to restrict processing or request a record of what we hold. Submit this through the support route listed on the contact page.
For any question about how ko97 handles your data — including requests to review, correct or restrict it — reach us through the published contact routes below. We do not publish unverified hours or response windows; check the contact page for the current routes available to you in Bangladesh.
Send your data or privacy question to the support email listed on our contact page. Include your registered account email so we can locate your record.
The live chat route on the site is available for account and data queries. Use it to ask where to send a formal data request or to check the status of one already submitted.
The account help section on ko97 lists the current support routes and published policy documents. Start there if you are unsure which channel fits your question.
applies account security measures across login, session management and payment record storage. Cookies used on the site are limited to session continuity and preference memory — no advertising profiling is done through cookies we control. Data retention follows the minimum period needed for account operation and applicable compliance obligations. If you have a question about any of these practices, the published support route is the right place to start.
Account data is stored on secured servers. We do not hold plain-text passwords or full payment credentials. Transaction references from Rocket and Bank Transfer are kept only as reconciliation records.
We use session cookies to keep you logged in and preference cookies to remember your account settings. You can clear or block these through your browser, but some account features may not work as expected.
We keep your data for as long as your account is active and for the period required after closure under applicable rules. Data no longer needed is deleted or anonymised.
For corrections, access requests or concerns about how we use your data, use the support email or live chat route published on the ko97 contact page. Reference your account email in every message.
These are the questions we receive most often about data, account records and your rights under this policy. If your question is not answered here, reach out through the support routes listed on our contact page.
We collect the name, email address and contact details you enter during registration. We also record device and session data — such as IP address and browser type — to secure your account and detect unusual access. We do not collect data beyond what your account requires.
We store transaction references and amounts linked to your account wallet — not your full Rocket or Bank Transfer credentials. Those remain with the payment provider. You can view your transaction history in your account activity tab.
Open your account profile page on any device to review the details we hold. For transaction and session records not visible in your profile, contact us through the published support route and reference your registered email address.
You can update your name, contact details and registered email directly in account settings. For records you cannot edit — such as transaction logs — submit a request through our support contact route. Deletion requests are handled subject to applicable compliance obligations.
We share limited data with payment processors, fraud-prevention services and regulatory bodies only where required. We do not sell your data. Third-party services you access through links on our site operate under their own privacy terms, which we recommend you read separately.
This policy covers all account holders who access ko97. Your rights and our obligations under it depend on your local law and eligible regions. If you have a question about how this applies to your location, contact us through the published support route.