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Your ko97 account wallet connects directly to Rocket and Bank Transfer, so moving funds in or out follows the same flow you already know from local mobile payments. Every balance update, transaction record and account check lives inside your signed-in account area — no separate app, no third-party portal.
Putting money into your ko97 wallet starts from the deposit counter inside your signed-in account. Select Rocket or Bank Transfer — whichever you have set up — then enter the amount you want to add. The fields shown in the deposit screen will guide you through any reference numbers or confirmation steps required by your chosen payment route. Once the transaction is confirmed on the payment side, your ko97 balance reflects the update.
Sign in to your ko97 account and navigate to the banking or wallet section. The deposit counter is listed there — tap it to begin.
Select the payment method you want to use. Each option shows the fields and reference details you need to complete the transfer from your side.
Type in the deposit amount and review the details shown before confirming. Follow any on-screen prompts your chosen payment method displays.
After the payment confirms on the network side, open your account wallet to verify the balance update. Keep the transaction reference until you see it recorded.
Withdrawals from your ko97 wallet follow a similar path to deposits, but in reverse. Open the withdrawal section inside your signed-in account, choose your payout method — Rocket or Bank Transfer — and enter the amount you want to move out. Your account may ask you to complete a verification step before the withdrawal is processed; follow exactly what the screen shows rather than assuming a specific document set.
Sign in and go to the banking area of your account. Select the withdrawal option to see the available payout methods currently active on your account.
Choose Rocket or Bank Transfer as your destination. Confirm that the account details saved in your profile match the wallet or bank account you intend to receive funds in.
Input the withdrawal amount within the limits shown on screen. Review the summary details carefully before submitting, then follow any additional confirmation prompts.
After submission, the status label in your transaction history will update as the withdrawal moves through each stage. Note the reference number for any follow-up.
Your ko97 account may prompt you to complete identity or ownership checks at certain points — for example, when you first request a withdrawal or when account activity triggers a review. The fields and document requests shown in your account area are the authoritative instructions; we do not publish a fixed list of required documents here because the specific steps depend
Find the verification or account-check section inside your signed-in profile. The fields shown there tell you exactly what is needed for your specific account status at that point.
Complete the steps in the order your account presents them. Do not skip ahead; some steps unlock only after the previous one is confirmed on the account side.
If prompted, confirm that the Rocket number or bank account on your profile belongs to you. This connects your wallet identity to your ko97 account record correctly.
If any verification field is unclear, reach our support team through the contact route published in your account area. They can clarify the requirement without bypassing the process.
Your ko97 account supports the local payment routes that Bangladesh users already rely on for everyday transfers. Rocket and Bank Transfer are the confirmed rails on this account. Each method appears in your deposit and withdrawal screens with its own set of fields and reference instructions — use the ones shown there, not information from external sources. Payment availability depends on your account status and on local law and eligible regions.
Move funds in or out using your Rocket mobile wallet. Enter the Rocket number registered on your account and follow the confirmation fields shown in the deposit or withdrawal screen.
Transfer directly from your Bangladesh bank account. The account section shows the reference details you need to complete an inward transfer or to set up a withdrawal destination.
Every deposit and withdrawal you complete through Rocket or Bank Transfer generates a reference on both sides — one in your payment app or bank statement and one in your ko97 account transaction history. Matching these two records is the fastest way to resolve any discrepancy without waiting for support intervention. Your account history shows a status label, a timestamp and a transaction reference for each entry.
Every Rocket or Bank Transfer transaction produces a unique reference. Copy it from your payment app confirmation screen and keep it alongside the matching reference in your ko97 account history so both sides are documented.
Your account transaction list shows status labels — pending, processing or completed. A pending entry means the network has not yet confirmed the transfer; a completed entry means your balance has been updated accordingly.
Open the transaction history section inside your signed-in account to see a chronological list of deposits and withdrawals. Each entry includes the method used, the amount and the current status at the time of viewing.
Hold onto the payment confirmation from Rocket or your bank until the account record shows completed. A screenshot of the confirmation, together with the amount and date, is the clearest evidence you can provide to support if a query arises.
Every interaction with your account wallet — whether you are depositing via Rocket, requesting a Bank Transfer withdrawal or simply reviewing your balance — happens over the same secure connection tied to your signed-in session. We have put several layers of account-level checks in place that operate without requiring action from you on most transactions. For higher-value actions, the account system may prompt an additional confirmation step.
Always access your account through ko97. Before entering your login or payment details, confirm the URL in your browser matches the domain exactly. Do not follow links from unverified messages claiming to be from ko97.
Withdrawals may require account-level identity confirmation before funds are released. This step is shown in your account area at the time of the request and follows the verification fields already on your profile.
Your ko97 account links withdrawals only to the Rocket number or bank account registered under your profile. If your registered payment details change, update them inside the account settings and allow any re-verification step to complete.
The contact route for account and transaction queries is published inside your signed-in account area. Use that route for any banking concern — it connects directly to our team rather than a general inquiry channel.
These questions cover the banking scenarios we hear about most often — from setting up your first Rocket deposit to understanding why a withdrawal might sit in a pending state. If your question is not answered here, the support route published in your account area is the next step.
Your ko97 account supports Rocket and Bank Transfer for deposits. Both options appear in the deposit counter inside your signed-in account, each with its own fields and reference instructions to complete the transfer.
The minimum deposit amount is shown in the deposit counter when you select your payment method. We do not publish a fixed figure here because it can vary by method and account type — check the screen for the live limit.
Keep the transaction reference from your Rocket confirmation. Open your ko97 account history to check the status. If it shows pending for longer than expected, contact our support team with both the Rocket reference and the account transaction ID.
Open the withdrawal section inside your signed-in ko97 account, select Bank Transfer, confirm your registered bank details are correct and enter the withdrawal amount. Follow any verification prompt the screen shows before submitting.
A pending status means the request is waiting for either a network confirmation or an account verification step. Check whether your profile has any outstanding verification fields and complete them; then monitor the status label in your transaction history.
Verification steps depend on your account status at the time of the request. Open the verification section in your profile and follow the fields shown there. If you are unsure what a step is asking for, contact support through the route in your account area.